About Tanuki

Tanukishop.com is the collective of biggest the Japanese online shopping.

We have opened our website to bring the products of Japan closer to you and make the buying process an easy and pleasant experience.

With over 10 years of experience, we have brought the biggest online shopping websites Rakuten and Yahoo! Auctions, and are working with them to provide you with millions of quality products from Japan.

Because almost all Japanese retailers don’t ship internationally, Tanuki Shop is working to provide all the processes needed to deliver any goods worldwide.

Choosing Tanuki as your shopping cart for Japanese products, you will receive:

Low prices

Everybody enjoys a good deal. With us, you are sure to get only the best and lowest of prices for our services.

Free Customer / Shopping Support

We provide full support for your shopping and offer guidance through the buying processes. 

Additional services

At your desire, we offer different services as repacking or special packages, product check, and so on.

Shipping method variety

We ship worldwide, and for that we offer a variety of shipping methods for you to choose which is more convenient. Each package has tracking number so we can check your delivery status.

CONTACTS  

Company Name Onteco Co., Ltd.
Department Tanuki Shop International Sales
Address 638 Shiraishi, Kosugi, Imizu-shi, Toyama, 939-0304, Japan
TEL +81-766-50-8767
FAX +81-766-50-8768
EMAIL sales@tanukishop.com
Working Hours Online: 24/7, 365 days per year
Customer Support Center:
Monday-Saturday 9:00-18:00 (Japan time)

(closed on: Sunday and National holidays)
 

Company Profile                                  日本語のページへ

Legal Name: Onteco Co., Ltd.
Address Head Office: 3-5-22, Hachiman-cho, Imizu, Toyama, 934-0025, Japan Branch Office: 638 Shiraishi, Kosugi, Imizu-shi, Toyama, 939-0304, Japan
TEL +81-766-50-8767
FAX +81-766-50-8768
EMAIL sales@onteco.jp
Establishment: 2012/07/12
Capital 5,000,000 JPY
Business Licence 501250000213
Business Activity Logistics Services, International trade, Exports of Goods from Japan)
 

Tanuki Shop Profile

Comissions

Tanuki Shop Commission:  Online shopping:300 yen (per item)

Yahoo auction: 1000 yen (per item)
Consumption tax(10%): actual cost
Domestic Shipping Charges: actual cost
Overseas delivery fees:
EMS (http://www.post.japanpost.jp/int/charge/list/ems_all.html)
Airmail SAL Shipping service (http://www.post.japanpost.jp/int/charge/list/index.html)
Small packages (http://www.post.japanpost.jp/int/charge/list/normal1.html)
Bank transfer fees: actual cost
Other optional services fees:
Strict packing fee (on request)
Photo service of goods (on request)

Shipping Restrictions We accept all of the baggage that can be international shipping. Weight limit is 30kg or less.
Japan domestic sales, transfer and shipping is we do not do at all. All of the goods will be exported to overseas.
Payments Paypal, Credit Card, Bank Transfer
Refunds Policy Successful bid commodity in the auction, does not respond to the returned goods. Delivery of store purchases is the unlikely event was ordered out of the goods and defective goods, exchange or have a responsibility, I will repay. Order outside of goods, defective products, or returns by the circumstances of the customer other than transportation developing of the accident, the mailing cost of replacement (round trip), the transfer fee at the time of cash-on-delivery charge and refund, will be borne by the customer.
Cancellation Policy It is not possible to respond to the cancellation of the auction after the bidding. In the case of shopping orders at the store, you can cancel if it is before the order processing is determined.
Data Privacy For personal information that has been provided with the dealings from our customers, customer without permission, also as long as there is no request for disclosure from public authorities in accordance with laws and regulations, sold without permission to others, never lending.