Shipping

Please refer to International mail service availability chart and our Guide to understanding international shipping restrictions

 

EMS (Japan Post International Courier) 

Usual delivery time:
10 - 14 days

(Delivery time might be longer due high demand)

Tracking:
Available
Package requirements:
Maximum Weight: 30 kg.(30,000g.)
Maximum Lenght: 1.5 meters
Package size (length+width+height): max. 3 meters
* Maximum length and weight depends on the country
Forbidden items:
- Lithium Batteries
Advantages of using this service:
It is much faster than AIR, SAL, or Sea Mail.
The most popular and recommended shipping method.
More details on Japan Post's website:  http://www.post.japanpost.jp/int/ems/index_en.html

 

AIR (Japan Post Airmail International Parcel) (available for a limited number of countries)

Usual delivery time:
12 - 20 days

(Delivery time might be longer due high demand)

Tracking:
Available
Package requirements:
Maximum Weight: 30 kg.(30,000g.)
Maximum Lenght: 1.5 meters
Package size (length+width+height): max. 3 meters
* Maximum length and weight depends on the country
Forbidden items:
- Lithium Batteries
Advantages of using this service:
Airmail is almost as fast as EMS, but a little bit cheaper.

 

AIR (Japan Post Airmail Small Package with Tracking) (available for a limited number of countries)

Usual delivery time:
12 - 20 days

(Delivery time might be longer due high demand)

Tracking:
Available
* An additional 410 yen fee is applied automatically to receive a tracking number to the shipment.
Package requirements:
Maximum Weight: 2 kg.(2,000 g.)
Maximum Lenght: 60 cm
Package size (length+width+height): max. 90 cm
* Maximum length and weight depends on the country
Forbidden items:
- Lithium Batteries
Advantages of using this service:
Airmail is almost as fast as EMS, but cheaper and only for small packages.

 

SAL (Japan Post Economy Airmail International Parcel) (currently not available)

Usual delivery time:
6 - 13 days

(Delivery time might be longer due high demand)

Tracking:
Available
Package requirements:
Maximum Weight: 30 kg.(30,000g.)
Maximum Lenght: 1.5 meters
Package size (length+width+height): max. 3 meters
* Maximum length and weight depends on the country
Forbidden items:
- Lithium Batteries
Advantages of using this service:
Uses both sea and air shipping methods.
Slower than EMS or Airmail, but considerably cheaper.
* SAL is not available in all countries or regions.

 

Japan Post Surface
Usual delivery time:
1 - 3 months (depending on the country may be longer)
Tracking:
Available
Package requirements:
Maximum Weight: 30 kg.(30,000g.)
Maximum Lenght: 1.5 meters
Package size (length+width+height): max. 3 meters
* Maximum length and weight depends on the country
Forbidden items:
- Lithium Batteries
Advantages of using this service:
Uses land and sea shipping methods.
It takes about 1-3 months to arrive, but is the cheapest shipping option.
* This shipping method is not available in all countries or regions.