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Shipping

    Please refer to International mail service availability chart and our Guide to understanding international shipping restrictions

     

    EMS (Japan Post International Courier) 

    Usual delivery time:
    10 - 14 days

    (Delivery time might be longer due high demand)
    Tracking:
    Available
    Package requirements:
    Maximum Weight: 30 kg.（30,000g.)
    Maximum Lenght: 1.5 meters
    Package size (length+width+height): max. 3 meters
    * Maximum length and weight depends on the country
    Forbidden items:
    - Lithium Batteries
    Advantages of using this service:
    It is much faster than AIR, SAL, or Sea Mail.
    The most popular and recommended shipping method.
    More details on Japan Post's website:  http://www.post.japanpost.jp/int/ems/index_en.html

     

    AIR (Japan Post Airmail International Parcel) (available for a limited number of countries)

    Usual delivery time:
    12 - 20 days

    (Delivery time might be longer due high demand)
    Tracking:
    Available
    Package requirements:
    Maximum Weight: 30 kg.（30,000g.)
    Maximum Lenght: 1.5 meters
    Package size (length+width+height): max. 3 meters
    * Maximum length and weight depends on the country
    Forbidden items:
    - Lithium Batteries
    Advantages of using this service:
    Airmail is almost as fast as EMS, but a little bit cheaper.

     

    AIR (Japan Post Airmail Small Package with Tracking) (available for a limited number of countries)

    Usual delivery time:
    12 - 20 days

    (Delivery time might be longer due high demand)
    Tracking:
    Available
    * An additional 410 yen fee is applied automatically to receive a tracking number to the shipment.
    Package requirements:
    Maximum Weight: 2 kg.（2,000 g.)
    Maximum Lenght: 60 cm
    Package size (length+width+height): max. 90 cm
    * Maximum length and weight depends on the country
    Forbidden items:
    - Lithium Batteries
    Advantages of using this service:
    Airmail is almost as fast as EMS, but cheaper and only for small packages.

     

    SAL (Japan Post Economy Airmail International Parcel) (currently not available)

    Usual delivery time:
    6 - 13 days

    (Delivery time might be longer due high demand)
    Tracking:
    Available
    Package requirements:
    Maximum Weight: 30 kg.（30,000g.)
    Maximum Lenght: 1.5 meters
    Package size (length+width+height): max. 3 meters
    * Maximum length and weight depends on the country
    Forbidden items:
    - Lithium Batteries
    Advantages of using this service:
    Uses both sea and air shipping methods.
    Slower than EMS or Airmail, but considerably cheaper.
    * SAL is not available in all countries or regions.

     

    Japan Post Surface
    Usual delivery time:
    1 - 3 months (depending on the country may be longer)
    Tracking:
    Available
    Package requirements:
    Maximum Weight: 30 kg.（30,000g.)
    Maximum Lenght: 1.5 meters
    Package size (length+width+height): max. 3 meters
    * Maximum length and weight depends on the country
    Forbidden items:
    - Lithium Batteries
    Advantages of using this service:
    Uses land and sea shipping methods.
    It takes about 1-3 months to arrive, but is the cheapest shipping option.
    * This shipping method is not available in all countries or regions.